Christine Hyslop

8 Bowood Road, Mount Pleasant, Harare

Tel:  +263 430 4613   Cell: +263 774 067 141

Email:  info@BowoodLodge.net

 

 

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   Terms & Conditions

 

Accommodation Bookings with Bowood Lodge & Ridgelee Roost

We may request a 50% confirmation fee to secure your booking:

a)  Depending upon the length of your stay, and/or

a)  You wish to book all available accommodation at Bowood Lodge or at Ridgelee Roost for one day or more, and/or

b)  For bookings made one month, or earlier, before your arrival date.

Such bookings are only confirmed following receipt of the 50% deposit and, in the case of all bookings, when the client has received a booking confirmation form or email from us.

We regret that cancelled bookings will result in forfeiture of confirmation fees as follows:

a)  Cancellations within 3 days of arrival date - 100% of confirmation fee.

b)  Cancellations within 10 days of arrival date - 50% of confirmation fee.

All other cancellations will bear a 10% administration fee.

Bookings can be made by telephone, or email.

Check-in and Checkout at Bowood Lodge & Ridgelee Roost

Guests are welcome to check in to their accommodation between 2pm and 8:00pm on the day of arrival.  Late arrivals can be accommodated by prior arrangement only.

Guests are required to check out by no later than 11am on the day of departure. Later checkout may result in the charging of a levy equal to one day's accommodation rate.

Smoking

For the comfort of our guests, Bowood Lodge and Ridgelee Roost are strictly non- smoking establishments.

Valuables

We are not accept any liability for loss of or damage to any valuables or property belonging to guests or their visitors.  However, safes are provided at both Bowood Lodge and Ridgelee Roost.

It is therefore the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival. This includes but is not limited to, photographic equipment, laptops or other electronic devices, jewellery, cash and vehicles.

General Indemnity

Whilst we take every care to ensure the safety of guests and their possessions whilst enjoying our accommodation at Bowood Lodge and Ridgelee Roost, we do not accept any liability in the event that any loss or damage to persons or property is experienced by a guest. Guests are advised that there is no net on the swimming pool.  The use of the swimming pool is solely the guests responsibility.

Loss or Damage to Bowood Lodge or to Ridgelee Roost

Should Bowood Lodge or Ridgelee Roost suffer any loss or damage as a result of an act or omission by a guest or visitor of a guest, the guest will remain liable for full reimbursement of such loss or damage incurred and will be billed accordingly.

Right of Admission Reserved

Bowood Lodge and Ridgelee Roost at all times reserve the full right of admission and accept no liability for any loss or damage that may result from the legal and reasonable exercising of such rights.

Should Bowood Lodge or Ridgelee Roost at any time need to exercise this right, no reimbursements or refunds will be made in this regard.

Please contact us if you require any more information or clarification.

 

 

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